Refund and Returns Policy

Cancellation & Refund Policy

At Singh Enterprises, we strive to provide the best products and services to our customers. However, we understand that there may be situations where you need to cancel an order or request a refund. Please review our policy carefully before making a purchase.

1. Order Cancellation

  • Orders can be canceled only before they are shipped. Once an order has been shipped, cancellation is not possible.
  • To request an order cancellation, please contact our support team at enterprisessingh791@gmail.com with your order details.
  • If your cancellation request is approved, the refund (if applicable) will be processed as per our refund policy.

2. Refund Policy

  • No Instant Refunds: We do not provide instant refunds. Refunds are only processed after reviewing the issue reported by the customer.
  • Refunds are applicable only if you contact our team and provide a valid reason for your request.
  • To initiate a refund request, contact us at Contact Us with the following details:
    • Order ID
    • Reason for refund request
    • Any supporting documents (if applicable)
  • Our team will review the request and respond within 5-7 business days.
  • If approved, the refund will be processed to the original payment method within 7-10 business days.

3. Non-Refundable Items

  • Certain items are not eligible for refunds, including:
    • Digital products or downloadable items
    • Personalized or custom-made products
    • Items that are damaged due to misuse
    • Any product returned without prior approval

4. Return Policy

  • If your refund request involves returning a product, you will be required to send the item back in its original packaging and condition.
  • The cost of return shipping is the customer’s responsibility unless the return is due to a mistake on our part (e.g., wrong or defective item sent).
  • Once we receive and inspect the returned product, we will proceed with the refund if eligible.

5. Contact Us

For any questions or concerns regarding our Cancellation & Refund Policy, feel free to reach out to our support team:

📧 Email: enterprisessingh791@gmail.com
📞 Phone: +91 7017 267493

Thank you for choosing Singh Enterprises! We appreciate your trust in our services.